AUTOMATION

Referral Request Automation

Satisfied customers are often willing to recommend a business, but many companies miss the opportunity because they do not ask at the right time.

HOW IT WORKS

TRIGGER

A customer leaves a 4- or 5-star rating or review.
1

Monitor new customer reviews and ratings.

2

Identify customers who leave positive feedback.

3

Send a personalized thank-you and referral request.

4

Make it easy to share the business with friends or family.

5

Track referrals back to the original customer.

OUTCOME

Happy customers become advocates for the business, bringing in more word-of-mouth leads and referral revenue.

IN PRACTICE

A customer leaves a 5-star review after an electrical repair. A few hours later, they receive a thank-you message and an easy link to share the business with anyone who may need electrical work.

GET STARTED

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